Customer Service- ASICS EUROPE B.V. :

0808 234 19 18

Customer service for Online sales, Monday to Friday 9:00am to 6:00pm

  • General customer service for online enquiries;
  • Questions on Orders;
  • Questions on shipments or Deliveries;
  • Questions on Shipping and returns;
  • Questions on Refunds;
  • Questions on availability of product on the webstore;
  • notifications of Website errors or payment issues.


We will be happy to answer your questions on the above when you call this number 0808 234 19 18 or email us on Our business hours are Monday  to Friday 9:00am to 6:00pm.

Please note that due to public holidays our customer service agents will not be able to answer your telephone calls on the dates listed below:
28/03, 05/05, 01/05, 16/05, 21/07, 15/08, 01/11, 11/11
If you wish to contact us on these dates, please do so via e-mail and your message will be dealt with once our offices reopen.


01925 243360

ASICS UK Ltd, sales and customer Service Monday to  Thursday 9:00am to 5:00pm  & Friday  9:00am to 4:30pm

  • Non websales questions
  • Questions on product technology
  • Advice on which product to buy
  • Complaints about quality issues 
  • Questions on ASICs retail stores
  • Questions on independent retailers
  • Questions about sponsorship
  • Questions on company policies


For questions on the above or other general questions not related to the online store please call this number 01925 243360 or email us on